Contact our helpful team
Frequently asked questions
All our orders are sent via tracked delivery, and you’ll receive a tracking number once your parcel has been dispatched. Most orders arrive within 5 working days of payment. If you selected next-day delivery at checkout (UK only), your order should arrive the following working day. If your parcel seems delayed, please check your tracking link first or contact us.
No, we don’t deliver on UK public holidays. If you place an order during a holiday, it will be processed on the next working day.
Yes — we deliver across the UK, USA, and most European countries. If you’re unsure whether we ship to your location, please contact us before placing an order.
Yes, for UK customers only. If you select next-day delivery at checkout, your order will be prioritised for next-day shipping (excluding weekends and public holidays).
All parcels are tracked and some may require a signature. If your order does need one, you’ll be informed when we provide your tracking number.
